COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you create an order on the Site or when you choose to participate in various activities related to the Site, such as requesting information or leaving reviews. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from ordering on line or by telephone.
We will not collect or use in any way any derivative data which may be automatically collected by our servers such as your IP address, etc
The Site will not by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
Data From Social Networks
User information from other social networking sites, such as, Instagram, Pinterest, Twitter, will never be actively sought or stored by Laidlaw Grave Care. If you contact us via such social networks then we may store and use information that you choose to make available to us.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device such will never be collected and stored.
Information from third parties, such as personal information or network friends, if you connect your account to the third party you grant the Site permission to access this information.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or respond to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:
– Compile anonymous statistical data and analysis for use internally
– Create and manage your account
– Email you regarding your account or order
– Email you with photographic evidence of the work orders completion
– Enable user-to-user communications
– Fulfil and manage purchases, orders, payments, and other transactions related to the Site
– Increase the efficiency and operation of the Site
– Monitor and analyze usage and trends to improve your experience with the Site
– Offer new products, services, and/or recommendations to you
– Perform other business activities as needed.
– Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
– Process payments and refunds
– Request feedback and contact you about your use of the Site
– Resolve disputes and troubleshoot problems
– Respond to product and customer service requests
– Solicit support for Laidlaw Grave Care by requesting customer reviews
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We will never share your information with third parties for marketing purposes.
When you post comments, customer reviews or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We will never use third-party advertising companies to serve ads when you visit the Site.
We may share your information with our business partners to offer you certain services e.g. the taxi company who may be involved in our Accompanied Grave Visit options.
Social Media Contacts
If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
Other Third Parties
We will never share or sell your information with/to advertisers and investors.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Additionally, we will never knowingly use third-party software to serve ads on the site, implement email marketing campaigns, and manage other interactive marketing initiatives.
The Site contains no known links to third-party websites offering advertisements or external services, that are not affiliated with us.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided on the separate contact page, accessed via our web site.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
– Noting your preferences at the time you register your account with the Site [or our mobile application]
– Logging into your account settings and updating your preferences
– Contacting us using the contact information provided below
– If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Laidlaw Grave Care
94 Barnsbridge Grove
or contact us online